Managing Human Factors is much more a behavioural exercise than an academic one.
Over the course we explore:
• Human Factors and Team Skills – the background and underlying principles
• Situation Awareness – our flawed process of understanding what is ‘going on’
• Communication – managing Professional to Professional communication in a safety critical environment
• Managing overload and using the tools – staying in control in stressful situations or extremely risky environments and making briefings, debriefings, handovers and checklists work effectively.
Who should attend? It will be of interest to any clinical staff and also non clinical staff in a clinical setting who wish to adopt safer and more effective ways of working. We have been running these courses for our own staff for a couple of years to great effect in terms of maximising patient safety and now wish to offer this exceptional workshop more widely.
Although likely to be highly popular, delegate numbers are limited to just 22